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FAQ’s

Frequently Asked Questions

How do I join iClinic as a healthcare provider?

You can register with iClinic as a healthcare provider by following these steps:

  1. Registration:Visit the iClinic website and click on the registration option for healthcare providers.
  2. Create Account:Fill in the required fields to create your account.
  3. Filling in a Profile:Add all the necessary information to create your profile on the platform.
What documents do I need to provide?

During the registration process, you will need to provide:

  1. Medical Identification Number
  2. Updated CV
  3. Diplomas / Certifications
  4. Valid Email Address
  5. Valid Mobile Number
  6. Valid Office Address

Please note that the documentation will be verified by our team.

Are there any fees for healthcare providers for using the iClinic platform?

There are no fees for healthcare providers to join the iClinic platform. Signing up and creating an account is free of charge, allowing healthcare professionals to easily access and utilize the platform's services to connect with patients, offer consultations, and manage appointments seamlessly.

 

Can i offer both online and in-person consultations?

As a member of iClinic, healthcare providers have the flexibility to offer both online and in-person consultations. By managing their iClinic calendar, providers can designate slots for either type of consultation based on their availability.

Can I offer telehealth services to international patients?

Absolutely, iClinic supports telehealth services for international patients, including tourists visiting Cyprus. This feature enables tourists to access medical care and consult with a doctor through iClinic in case of emergencies or urgent incidents during their stay on the island.

How do i get paid for my services?

Once you have created a profile with iClinic as a healthcare provider, you will need to connect with our Payment Gateway provider from your profile. This process allows you to link your bank account or card where payouts from iClinic will be deposited. This setup ensures that healthcare providers receive timely and secure payments for the services they provide through the platform.

 

Can I set different consultation rates for online consultation?

For online appointments, iClinic maintains fixed prices to ensure transparency and consistency for patients accessing virtual healthcare services. For physical appointments you can set your booking price.

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